Paul Zervos

Associate Director at Deloitte

Speaker

Paul Zervos is a Human Capital and Transformation leader with more than 15 years’ experience delivering organisational, workforce and technology change across financial services and other highly regulated sectors. He specialises in generative and agentic AI adoption, helping organisations prepare their people for AI Co-Workers and hybrid human-AI teams.
Paul has led AI transformation and change programmes for financial services clients, combining workforce readiness with operating model redesign, responsible adoption controls and business value assessment. Working closely with senior executives and HR leaders, he brings a human-centred perspective to how financial services organisations build AI capability, strengthen employee confidence and translate adoption into measurable business benefits.